If you ever desire to return your order, Head here CLICK TO CREATE A RETURN and it will walk you throw the step by step of how to create a return. You will need your name, email, order address, and order number (include the KIH in your order number).
For an order to be eligible for a return, your item must be unused and in the same condition (free from odor, hair, lint, or stains) that you received it. There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition is damaged or missing parts for reasons not due to our error - cannot be refunded. All clearance items are final.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.To be eligible for a return, your item must be unworn (other than a sizing concern) and in the same condition that you received it.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (generally 3-5 depending on your bank/payment processor).If you haven’t received a refund yet, first check your bank account. If you paid with a card, contact your credit card company, it may take some time before your refund is officially posted.
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